No fee for cancellations due to changing COVID alert levels

Quality Assurance

Qualmark is New Zealand tourism’s official quality assurance organisation, providing a trusted guide to quality travel experiences. Qualmark makes it easy for travellers to select high quality places to stay, things to do, and ways to get around.

When you see a business displaying the Qualmark symbol you can be assured that the business has met stringent quality standards and environmental criteria - earning New Zealand tourism’s official quality mark.

QUALMARK accommodation ratings

Every accommodation provider registered with Qualmark has undergone a rigorous assessment and licensing process to become part of the Qualmark licensing system. They'll meet your essential requirements of cleanliness, safety, security and comfort; and offer a range and quality of services appropriate to their star grade. A star rating of 1 to 5 is given for every type of accommodation in New Zealand. This indicates the quality of a property within its category.

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Aurora On George is proud to be endorsed by Qualmark, and has been awarded a 4 Star Plus rating in the Motel category, and a Silver Sustainable Tourism Business Award. To achieve the Silver Award we achieved all of  Qualmark’s minimum standards across 40 key components contained in the Sustainable Tourism criteria.  We showed that we are a business with a high level of professionalism, an awareness of the impact it has on the environment and a customer centric approach.

What does the QUALMARK rating mean for you?

The Qualmark rating or endorsement is aims for a win-win for both traveller and the company. It reassures the traveller that the company operates in an ethical, professional and environmentally sustainable way, the company may receive validation of insurance, safety and regulatory requirements.

Other ways the Qualmark rating may benefit you are:

  • You know in advance what you are buying, thanks to the star rating.
  • The business has the required systems and policies for a safe travel experience.
  • You can book with more reassurance and confidence.

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